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Data Ladder is a responsible company and is committed to respecting
your online privacy. Data Ladder upholds itself to a comprehensive
code of conduct. Our code of conduct requires that we adopt
responsible practices when dealing with personal information.
This privacy policy outlines how Data Ladder collect, use,
store and share personal information.
Definition of Personal Information
Personal Information means any information we collect and
store, which may be used to identify an individual. This includes,
but is not limited to, first and last name, a physical address
and an email address or other contact information, relating
either to work or home.
Cookies
Some elements of our website require "cookies"
to be enabled. A "cookie" is a small text file that
may be used, for example, to collect information about Web
site activity. Data Ladder use cookies purely to enhance your
experience of our website. They are not used to store any
personal information. Most browsers allow you to select whether
or not to accept cookies.
Your browser can be set to notify you if you receive a cookie,
or you may choose to block cookies altogether. Please be aware
that if you choose to block or delete your cookies, you may
experience problems with some areas of the website.
Online Forms
Data Ladder will occasionally ask for visitors to the website
to provide information via online forms. This information
is required to fulfill requests for information, or to provide
support to our customers and prospects. Some areas of the
website require visitors to enter a login and password. These
are supplied by Data Ladder, when requested. Completion of
any online form is entirely voluntary and details of other
ways to contact us are provided.
Collection and Storage of Data
Data Ladder collects and stores personal information whenever
you request sales information, purchase a product and/or service,
contact our customer services team. Personal information is
collected from various media, including, but not limited to
telephone, postal correspondence, email and our website forms.
Your personal information will be used solely by Data Ladder
for the purposes of marketing and customer support. Data Ladder
will only send email containing marketing content on a very
occasional basis and only if we feel it is relevant to you.
We will never sell or rent your personal information to any
third party. Data Ladder will only share your details with
a third party if:
• It is necessary to do so in order to supply any product
or service you have purchased
• It is necessary to do so in order to protect or enforce
our rights or those of a third party
• We are required to do so by law
Disclosure to Successors
We may pass on your personal information to any of our successors
in interest e.g. if Data Ladder were to merge with, acquire,
or be acquired by a third party.
Data Protection
Data Ladder will endeavor at all times to keep your details
accurate and up to date in accordance with local laws. We
will only hold your personal details for as long as it remains
relevant to do so. From time to time, we may contact customers
about important/critical changes relating to products in use.
We have a legal obligation to do this, even if you have opted
out of receiving marketing related email.
Security
Data Ladder will take all reasonable steps to prevent unauthorized
access to personal information and to ensure that such personal
information is held in a safe and secure manner.
Changes to this Policy
Data Ladder may amend this privacy policy at any time without
notice. Changes will always be made in accordance with current
legislation requirements and will additionally take into account
any generally accepted guidelines for good practice. Any changes
to this policy will be made available on our website.
Third Party Websites
We may provide links to third party websites directly from
this website. This privacy policy does not apply to any other
third party website. We cannot control how these third parties
handle your personal information and you should always check
the terms of their respective privacy policies before you
submit any personal information to these third parties.
Children & Parents
This site is not intended for use by children, and consequently
Data Ladder does not knowingly collect or hold any information
relating to children. We will delete any information in our
database that we discover originates from a child. Parents
should ensure that children are aware of the dangers of submitting
personal information to any website.
Access & Changes to Personal Information
You may contact us at any time
and request to see the information we hold about you. You
may also request any information to be amended or removed.
We will make all reasonable efforts to ensure that these requests
are dealt with in a timely manner.
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